Challenge

The luxury automobile company was having a hard time communicating commission programs and engaging with their ever expanding sales team who are spread across 33 franchise locations. They needed a unified platform that could help the sales team navigate through their incentive programs while building a connected community with their franchisee sales force.

Solution

Sales Engagement Platform

Compass enables the luxury auto brand to improve sales rep productivity using a multi-pronged approach - with a central hub for seamless communication of compensation programs, unified incentive disbursement process for payouts to sales reps across the country and visibility into incentives earned. 

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Result

Compass helped the luxury auto brand improve sales team engagement through capabilities like  community groups, Nudges & Notifications and Game templates. 

Using Compass, the luxury auto brand:

• Configures sales executive and team leader-level incentive payout programs every month.
• Uploads, manages and distributes incentives via a central team based on a single guideline.
• Leverages Plum, our extensive redemption portal, to offer more than 1700 payout options across branded gift cards, cash cards, experiences, and more. 
• Launches engagement programs, trivia, and quizzes via groups.

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Impact

• 11% Increase in unit sales in less than 90 days
• 5% Increase in qualifiers in less than 90 days
• 92.8% Adoption of Compass by sales teams
• 96.2% Increase in payouts adoption