Issuing an RFP for sales performance management platform?

Ask the right questions to find the right vendor. Evaluating your vendors requires putting together the right Request For Proposal (RFP). Compass has created this comprehensive RFP FAQ & template to help streamline your process.

Essential and must have features

Pulling together an RFP for incentives, commissions, and sales performance can be complex. We've compiled a quick FAQ to highlight key features you should consider when evaluating platforms
1. Is Compass for a specific industry or geography?
2. I have an in-house system for incentive calculation. Why should I consider Compass?
3. Will Compass ensure our team's incentive calculation is accurate?
4. In addition to distributing rewards for various achievements, how can I motivate my sales team?
5. How do I calculate the ROI from the sales contests I run monthly?
6. How does incentive automation help me and my team?
7. I have been using Excel for incentive calculation. Why should I shift to Compass?
8.Can you handle multiple active plans at the same time?
9. The incentive data are stored in multiple sets. Is there any way to connect them?
1. Does compass offer customizable plan mechanics, such as SPIFs, accelerators, and clawbacks?
2. Does compass support importing organizational hierarchies of any size and dimension (e.g., product, territory, role)?
3. Does compass calculate compensation on both a transactional and summary basis?
4. Can compass handle exceptions related to employee lifecycle changes (e.g., promotions, departures)?
5. Can compass model and test changes to compensation plans, including variables and reporting?
6. Does compass offer an inquiry management and resolution feature?
7. Does compass integrate with eSignature solutions (e.g., DocuSign), allowing secured contracts to be sent and downloaded on-demand?
8. Is there an in-app communication functionality for discussing commission statements?
1. Does the platform provide flexible, logic-based modelling capabilities, allowing the setup of any commission plan?
2. Can compass support the expected data volume?
3. Does compass offer fast processing times for end-to-end transactions?
4. Is the calculation logic intuitive and easy to adopt?
5. Does compass allow users to calculate various metrics and key performance indicators (KPIs) in real-time?
1. Does the platform provide real-time earnings visibility?
2. Is there visibility into attainment relative to peers?
3. Does compass allow users to trace calculations back to the source?
4. Does compass send email notifications for each payout?
5. Is there access to plan documents?
6. Is compass optimized for mobile devices?
7. Do managers have specific views on team earnings, performance, and tasks?
1. Is there functionality to create robust visualizations from compensation plan data?
2. Does compass offer visibility into different levels of attainment (e.g., quota, variable compensation)?
3. Can it report compensation processing issues (e.g., exceptions, adjustments, manual overrides)?
4. Is a preview option available for admins before formally releasing reports to payees?
5. Is there an API for externalizing reporting data?
1. Does the platform support customizable gamification mechanics?
2. What sales behaviours or activities can be gamified?
3. What rewards or incentives can be configured within compass?
4. Is compass optimized for mobile devices, allowing sales reps to engage in gamification on the go?
1. Does compass support different implementation options?
2. Is there a reasonable implementation timeline?
3. Does compass offer a self-serviceable plan-building and adapting experience?
4. Does the company offer a dedicated customer success manager?
5. Is there a flexible Service Level Agreement (SLA) that can be catered to unique customer needs?
6. Is there a Knowledge/Support Center resource where users can easily solve issues, register for events, and track product releases?
1. What kind of security accreditations or attestations of compliance are in accordance?
2. How do you handle PII data at rest and in transit?
3. How do you ensure security during authentication?

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Invite to RFP

Find the right SPM solution for your business

RFPs can be lengthy and time-consuming, but we make the process seamless and on-point. We will work closely with your team to understand your business KPIs and discuss the scope and requirements to deliver a tailored formal bid within 5 days.
Jadwalkan demo dengan pakar kompensasi penjualan kami
Invite to RFP

Find the right SPM solution for your business

RFPs can be lengthy and time-consuming, but we make the process seamless and on-point. We will work closely with your team to understand your business KPIs and discuss the scope and requirements to deliver a tailored formal bid within 5 days.
Jadwalkan demo dengan pakar kompensasi penjualan kami