Challenge

Asia’s largest CNC machine manufacturer has been on an incredible trajectory, scaling rapidly by increasing automation levels on its machines. With the group having over 32 locations for sales and services spread across the globe, they wanted a robust commission automation platform that can help them:

• Provide sales reps visibility to incentives data
• Reduce the time taken to calculate incentives
• Reduce the dependence on sales head to handle commissions manually

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Solution

Sales Commission management solution

Asia’s largest CNC machine manufacturer uses Compass to streamline the commission process using a multi-pronged approach - with a robust commission calculation and automation engine to provide transparency and an engaging gamification platform that makes selling fun and performance visible.

Compass helped the company increase the incentive calculation accuracy and  while reducing the overall time taken to process sales commissions  through capabilities like program workflows, rule engine and approvals, leaderboards, scorecards, mobile app to view individual performance in real time. 

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Result

Using Compass the company could: 

• Provide real-time visibility into incentive calculation and monitor payout accuracy 
• Improve incentive program adoption by engaging sales team with quizzes, login and streak badges, and points
• Remove dependency on sales leaders to manually handle commission process by automating it end-to-end

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Impact

• Quota attainment increased by 20% in less than 90 days of Go-live
• Incentive program qualifiers increased by 22%
• Platform adoption increased by 73%