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Deploy your incentive compensation plans with confidence

At Compass, our customers are our priority. Our services & support teams are dedicated to providing an exceptional user experience.
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We enable a holistic approach to sales performance management

Meets the needs of all stakeholders, from sales operations, revenue operations, finance, sales, and HR department

Plan Design
Build sales commission models easily using our user-friendly dashboard and go live quickly with our predefined functions, data templates, and themes.
Replace error-prone spreadsheets

Determine your desired business outcomes

Automated complex calculations

Data and integrations discussion

Automated complex calculations

Build revenue driven incentive structures

Automated complex calculations

Apply industry best practices

Implementation & Onboarding​
Build sales commission models easily using our user-friendly dashboard and go live quickly with our predefined functions, data templates, and themes.
Replace error-prone spreadsheets

Scoping and setup of staging environment

Automated complex calculations

Invoicing and sign-off on

Automated complex calculations

Product implementation

Automated complex calculations

Go live – adoption by end users

Training and support
Build sales commission models easily using our user-friendly dashboard and go live quickly with our predefined functions, data templates, and themes.
Replace error-prone spreadsheets

3 days of training by our specialists

Automated complex calculations

Downloadable resources for admins and users

Automated complex calculations

Customer support to handle queries

Automated complex calculations

Built-in ticketing system with clear SLAs

Plan design

Taking the stress out of building incentive compensation plans

Build sales commission models easily using our user-friendly dashboard and go live quickly with our predefined functions, data templates, and themes.
Replace error-prone spreadsheets

Our experienced, professional services team will work with you to determine your desired outcomes and help you design a incentive compensation plan that consistently delivers results

Automated complex calculations

We’ll co-create the sales incentive or commission plans, tailoring them to your organization’s revenue goals and business objectives.

Automated complex calculations

Our professional services team, represented by IC experts and CS managers, will be with you through every step of the way to support the evolving journey of your sales incentive plans.

Implementation and onboarding

Rely on experienced specialists to derisk your implementation

Build sales commission models easily using our user-friendly dashboard and go live quickly with our predefined functions, data templates, and themes.
Replace error-prone spreadsheets

A specialized team consisting of a CSM, Technical Architect, Implementation Specialist, and Support – all make sure the IC plans are implemented on time and meticulously maintained.

Automated complex calculations

The desired scope of plans, workflows, reports, integrations and enhancements will be executed through a series of configurations and verified through multiple system walkthroughs.

Automated complex calculations

Enhance data automation, integration, cleansing, and validation by combining data expertise with Compass's powerful APIs, scripting, and ELT capabilities.

Automated complex calculations

We help you personalize the platform with your branding to make it memorable and recognizable to your employees – drawing them into the product making the system truly yours.

Onboarding

Onboarding

Onboarding

Onboarding

Onboarding

Onboarding

Heading
Scoping and Project Kick-off

Onboarding

Data & Variables Setup

Onboarding

Schemes Setup

Onboarding

Beta Launch

Onboarding

Production & Go-Live
Training and support

Continuous training and premium support

Build sales commission models easily using our user-friendly dashboard and go live quickly with our predefined functions, data templates, and themes.
Replace error-prone spreadsheets

A dedicated Customer Success Manager will work with the stakeholders to develop a series of training elements for your program administrators, sales managers, and your sales team.

Automated complex calculations

Our incentive compensation product is backed by a dedicated customer support team that is available 24/7 to assist you with any issues or questions.

Automated complex calculations

Customers can easily resolve their queries by accessing our comprehensive product documentation and help articles, conveniently located within the product itself.

Support

Premium support model that keeps you moving forward

Build sales commission models easily using our user-friendly dashboard and go live quickly with our predefined functions, data templates, and themes.
Replace error-prone spreadsheets

Our incentive compensation product is backed by a dedicated customer support team that is available 24/7 to assist you with any issues or questions.

Automated complex calculations

End-users can request and track support cases with full transparency on SLAs. We constantly monitor open issues and provide timely resolution.

Automated complex calculations

Our customer support doesn’t just react to issues; we proactively monitor system performance and provide regular updates to improve functionality.

Enterprise-Grade features that handles scale and complexity

Compass has developed a comprehensive suite of features and functionalities aimed at significantly reducing the time and cost spent in managing incentive compensation programs.

Joins and Unions
Overrides
Multi-user editing
Leaderboards
Plan Documents
Audit log exports
Clawbacks
Email notifications
Manager coaching views
Detailed audit logs
SOC compliance
CSV Export
Integrations

85+ Integration options

Centralize your sales data from any number of data sources under a single platform. Our talented tech team will help you integrate your data from any database like SAP, Oracle, MYSQL, etc in no time.

MySQL
Link your sales commission data with the SQL tables.
SFTP
Connect data with Compass’s SFTP through a seamless process.
Google sheets
Stop doing manual data entry by connecting sheets with Compass.
Hubspot
Connect and sync HubSpot to view deals in real-time.
Salesforce
Keep your incentives up-to-date by pulling your data from Salesforce.
SAP
Import data from your SAP platform to Compass in real-time.
Zoho CRM
Connect and sync Zoho CRM and automate calculations.
Close.io
Bring in workflows, KPIs and custom fields from Close CRM.
MS Teams
Send alerts and notifications to sales-reps on high-revenue deals.

Enterprise-Grade data security
and privacy management

Data protection is of utmost importance to us, and we are committed to providing a safe, secure, and compliant loyalty ecosystem for enterprises with the highest standards of data security and privacy across storage, exchange, collection, and processing.

Trusted by leading global enterprises

”90% average reduction in overpayments

Before Compass, we struggled with overpayments, which not only affected our profits but also complicated our financial processes. Since adopting Compass, we've experienced a phenomenal 90% average reduction in overpayments.

Director of Revenue Operations, Coco-Cola

”67% reduction in payout escalations”

Compass allowed us to communicate with our employees much more efficiently by giving them visibility into commission earnings, answering queries, and resolving disputes under a single tab. Our sales team was able to focus on closing more deals rather than worrying about commission errors.

Director of sales operations, Pepsi

”100% accuracy in payouts”

With over 10,000+ sales team members worldwide, Compass has given us the confidence to ensure accurate payouts in our commission programs. Compass has been instrumental in making our commission calculations seamless, transparent, and efficient.

Regional Sales Head, Mercedez

Deploy your incentive compensation plans with confidence

At Compass, our customers are our priority. Our services & support teams are dedicated to providing an exceptional user experience.

Our Customers Love Us!

They only have positive things to say about our solutions and services

Customer Net Promoter Score

Compass boasts a loyalty score of 31, making us a champion for employee engagement.

Customer Satisfaction Score

Compass earns a near-perfect customer satisfaction score of 9.4/10.

G2 Customer Reviews

Compass is a G2 Winter 2025 Leader in employee engagement.

Compass Professional Services

As your trusted partner, we align with your unique culture and needs. From design to implementation, we co-create tailored solutions for modernizing rewards, launching listening programs, revamping well-being initiatives, or building sales performance management plans.

Multiple Award Types

Taking the stress out of building incentive compensation plans

Our experienced, professional services team will work with you to determine your desired outcomes and help you design a incentive compensation plan that consistently delivers results

We’ll co-create the sales incentive or commission plans, tailoring them to your organization’s revenue goals and business objectives.

Our professional services team, represented by IC experts and CS managers, will be with you through every step of the way to support the evolving journey of your sales incentive plans.

Multiple Award Types

Rely on experienced specialists to derisk your implementation

A specialized team consisting of a CSM, Technical Architect, Implementation Specialist, and Support – all make sure the IC plans are implemented on time and meticulously maintained.

The desired scope of plans, workflows, reports, integrations and enhancements will be executed through a series of configurations and verified through multiple system walkthroughs.

Enhance data automation, integration, cleansing, and validation by combining data expertise with Compass's powerful APIs, scripting, and ELT capabilities.

We help you personalize the platform with your branding to make it memorable and recognizable to your employees – drawing them into the product making the system truly yours.

Multiple Award Types

Communicate the vision and simplify change management

We guide you defining the right audience, crafting communication materials, and establishing a rollout schedule to ensure your organization is fully aware of the new initiative.

We provide in-depth training for your administrators to maximize platform adoption and develop custom user and admin guides to ensure everyone gets the most out of the platform.

We deliver metrics and dashboards on platform utilization, program adoption, employee sentiment, and engagement to help you make data-backed decisions about your program.

Multiple Award Types

Continuous training and premium support

Our dedicated support team handles a variety of issues and topics in a timely manner, from functional support to issues with points or rewards fulfilment, and technical and platform support.

Our solutions are backed by comprehensive self-service resources, giving you the security that we're with you every step of the way and ensuring you have everything to achieve your goals.

End-users can request and track support cases with full transparency on SLAs. Company administrators can also get an overview of all support cases and see how they are processed.

Our solution comes with a comprehensive suite of reports tailored for employees, managers, and HR administrators, unlocking valuable insights on business, team, and individual performance.

Multiple Award Types

Comprehensive support throughout the customer journey

Your dedicated CSM acts as the strategic partner, working closely with organizations to ensure program effectiveness, ongoing program optimization and ROI.

The team delivers proactive support through regular health checks, quarterly business reviews, and data-driven optimization recommendations.

The CSM provides valuable insights through detailed analytics and benchmarking data, helping organizations continuously evolve their programs.

The CSM works with your team to unearth valuable insights and make critical adjustments to drive continued success. We share new ideas to evolve the program to meet future needs.

Additional Services

Pilot Program

Explore our sales commission platform without any restrictions. Evaluate diverse, complex and scalable incentive or commission structures tailored to roles across regions, branches, territories, etc.

Rapid Deployment: Quickly deploy Compass to a specific team or department.

Custom Configuration: Configure the platform to match your organization's unique needs and workflows.

Data Migration: Seamlessly migrate relevant employee data and historical commission structure.

Training and Support: Provide comprehensive training and ongoing support to ensure smooth adoption.

Pilot Program Implementation: Design and execute a targeted paid POC program to measure results and ROI.

Our dedicated team will work closely with you to ensure the POC is a success and delivers tangible results.

Strategic Consulting

Partnering with leading consulting firms, Compass offers a suite of comprehensive consulting services to help you optimize your employee experience. From designing effective reward and recognition programs to conducting in-depth employee surveys and analyzing data, our experts will guide you every step of the way. Our consulting services include:

Program Design: Creating tailored programs to drive engagement and performance.

Survey Design and Analysis: Gaining actionable insights from employee feedback.

Data-Driven Action Planning: Developing data-backed strategies to improve employee experience.

Focus Group Facilitation: Uncovering deeper insights through focused discussions.

By leveraging the expertise of our partners and the power of Compass, you can transform your workplace culture and achieve sustainable business results.

Useful Resources

Program Framework & Elements

Explore our straightforward guide to crafting incentive plans that drive performance—from SDRs to VPs. Skip the guesswork and use battle-tested commission structures that align with each sales role's objectives. It’s a go-to resource for our onboarding and implementation experts.

Get it for FREE

Launch & Communication Kits

Our comprehensive kit provides you with all the tools to successfully launch Compass within your organization. It includes communication templates, a launch checklist, marketing collateral, and best practices. Leverage these resources to create an impactful launch and drives  adoption.

Get it for FREE

Trusted by leading global enterprises

”100% accuracy in payouts”

With over 10,000+ sales team members worldwide, Compass has given us the confidence to ensure accurate payouts in our commission programs. Compass has been instrumental in making our commission calculations seamless, transparent, and efficient.

Regional Sales Head

Mercedes

”67% reduction in payout escalations”

Compass allowed us to communicate with our employees much more efficiently by giving them visibility into commission earnings, answering queries, and resolving disputes under a single tab. Our sales team was able to focus on closing more deals rather than worrying about commission errors.

Director of sales operations

Pepsi

“We saw 40% improvement in meeting sales targets”

The real-time tracking and leaderboards brought out a competitive spirit that we hadn't seen before. Our sales reps were not just working harder; they were working smarter, engaging in healthy competition that drove a 40% improvement in meeting and exceeding sales targets.

Regional Sales Head

Mahindra finance

FAQs

What does the implementation team structure look like and how do they support program success?

Each member in our specialized implementation team plays a significant role in ensuring the program is implemented on time, properly maintained, and continuously improved. Our team includes:

  • Project Manager for overall program guidance
  • Technical Architect for system integration
  • Implementation Specialist for platform setup
  • Product Designer for user experience
  • Communication Expert for change management
How is the platform tailored to align with our specific business needs?

Our platform is designed to adapt seamlessly to your organization's unique sales compensation and revenue operations requirements. The configuration process includes an in-depth assessment of your business goals, workflows, and revenue models. We customize compensation plans, reporting dashboards, and revenue analytics tools to match your operational strategy. Iterative testing and validation ensure optimal alignment, while our team collaborates closely with you to refine workflows, integration points, and incentive structures that drive revenue growth.

How does the platform integrate with our existing systems during implementation?

We streamline system integrations to ensure smooth connectivity across your tech stack, including CRM, ERP, HRMS, and other revenue-related systems. Leveraging native integrations and standardized data pipelines, we eliminate the need for expensive middleware. Our implementation includes support for data migration, rigorous testing of integrations, and real-time validation to guarantee accuracy and consistency in data flow. Additionally, we enable direct connections to productivity tools, ensuring a unified platform for managing both sales performance and revenue operations.

How is branding incorporated into the implementation process?

Our platform allows you to infuse your company’s unique identity into every aspect of the user experience, ensuring a seamless extension of your brand. Customization options include:

  • Platform Settings: Align the platform with your organizational framework by configuring settings. 
  • Branding Elements: Showcase your company’s branding through features like a custom Program Logo and Login Page Background.
  • Recognition Cards: Personalize cards for key moments, such as Sales Leaderboard Winners.
  • Custom Banners: Design banners for recognition boards

This level of customization ensures your team experiences a platform that feels uniquely yours while driving alignment with your sales and revenue goals.

What verification processes ensure successful implementation?

Our implementation services ensure a smooth transition to the new platform while maintaining business continuity and user engagement throughout the process. Implementation success is verified through:

  • Multiple system walkthroughs
  • Comprehensive testing at each stage
  • User acceptance testing
  • Integration validation
  • Performance monitoring
  • Configuration checks
  • Functionality testing
  • User experience validation
  • Stakeholder sign-off processes
How does the platform support change management and communication during launch?

The platform provides comprehensive change management support through well-defined yet flexible adoption plans, clear communication strategies, customized launch schedules, audience alignment guidance, creative assets for internal communications, and structured rollout frameworks.

What specific training resources and materials are provided during launch?

Compass provides comprehensive training resources that include role-specific training (for admins, end users, and champions), documentation (user guides, admin manuals, how-to videos, and FAQs), launch materials (communication templates, launch campaign kits, and engagement calendars), and self-service resources (online help center, video tutorials, and interactive training modules).

What does the launch support process look like?

The launch support process includes:

  • Pre-launch phase: Program design finalization, configuration testing, communication strategy development, stakeholder alignment, and training schedule setup.
  • Launch phase: Phased or full rollout support, hypercare period (30-45 days), intensive support coverage, real-time issue resolution, and daily monitoring.
  • Post-launch support: Program adoption tracking, usage analytics review, performance monitoring, feedback collection, and optimization recommendations.
  • Ongoing assistance: Regular check-ins, program health monitoring, success metrics tracking, continuous improvement support, and best practice updates.
How is 24/5 support delivered and what channels are available?

24/5 support is delivered through multiple channels, such as a live customer support team, chatbot assistance, email support, built-in ticketing system, self-service online help center, mobile app support, real-time issue tracking, and immediate response for critical issues.

How does the built-in ticketing system work and what visibility do administrators have?

The built-in ticketing system provides case creation and tracking within the platform, email-based ticket submission, full SLA transparency, real-time status updates, admin oversight of all cases, issue resolution tracking, performance metrics, response time monitoring, and comprehensive case history.

How are support SLAs tracked and maintained?

Support SLA management includes continuous monitoring of open issues, transparent resolution timelines, regular SLA compliance reporting, priority-based response times, escalation procedures, performance tracking, and continuous improvement processes. Our support services are designed to provide comprehensive assistance while maintaining transparency and accountability through robust tracking and reporting mechanisms.

How is program effectiveness measured and evaluated?

Program effectiveness is tracked by the CSM through platform utilization analytics, customer sentiment measurements, engagement tracking, dashboards and real-time usage statistics, adoption rate monitoring, and ROI measurements.

What ongoing optimization support is provided?

Ongoing optimization includes regular reviews with the CSM, data-driven adjustment recommendations, program evolution guidance, future needs assessment, performance optimization, user feedback integration, continuous improvement suggestions, trend analysis and updates, walkthrough of new features, and best practice implementation.

How do you ensure sustained program adoption?

Sustained program adoption is achieved through regular program health checks, continuous stakeholder engagement, periodic training refreshers, usage analytics monitoring, targeted communication campaigns, success story sharing, champion support, adoption barrier identification and removal, and regular program updates and enhancements.